RISE Community Health Centre

Collingwood Neighbourhood House (CNH) offers a range of direct medical services and health promotion to the Renfrew-Collingwood area through RISE Community Health Centre (CHC).

RISE (Resilient, Integrative, Socially Just and Equitable) offers team-based care to local residents with supports available for medical and social needs. Current services include:

Note: Our primary care clinic is for clients only. If you or someone you know would benefit from this service, please fill out an application form — our current waitlist is over 6 months.

5198 Joyce Street
Vancouver, BC V5R 4H1

Email: risechc@cnh.bc.ca
Phone: 604-558-8090

PRIMARY CARE CLINIC

• Monday – Friday: 9:30 am – 6:30 pm
• Saturday: 9:30 am – 5 pm

Fax: 236-317-4270

PHARMACY

• Monday – Friday: 9:30 am – 5:30 pm
• Saturday: 9:30 am – 3 pm

Fax: 778-653-3558

Available Services

RISE strives to support the health and well-being of Renfrew-Collingwood.

Primary Care Clinic

The RISE Primary Care Clinic offers medical care coordinated by a family doctor or nurse practitioner, plus additional care from a large healthcare team that supports physical, social and emotional well-being. The clinic provides ongoing care for general health concerns, social determinants of health, mild-moderate mental health conditions, addictions, and coordination of specialist care.

  • Our priority is to connect Renfrew-Collingwood residents who do not have a regular healthcare provider and experience barriers to accessing care to a nurse practitioner, family physician and/or a healthcare team
  • Our clinic team includes family physicians, nurse practitioners, community health workers, nurses, medical office assistants, dietitians, physiotherapists, counsellors, social workers, pharmacists, pharmacy assistants and occupational therapists

Social work, counselling, dietitian, physiotherapy, and occupation therapy are only available for RISE primary care clients by referral from a RISE primary care provider based on medical and financial need.

For more information, visit: cnh.bc.ca/rise/primary-care

Pharmacy

RISE CHC Pharmacy is a non-profit pharmacy operating within the RISE Community Health Centre (CHC). We offer medication dispensing, medication reviews, pharmacist consultations, blister packing, immunizations, and medication administration. 

The RISE CHC Pharmacy works closely with the RISE CHC Primary Care patients and healthcare team. The Pharmacy is also open to members of the general public who are not connected to the Primary Care clinic.

For more information, visit: cnh.bc.ca/rise/pharmacy

Community Development & Health Promotion

RISE CHC provides health promotion programs, events, and advocacy within the Renfrew-Collingwood neighbourhood, including:

  • Collaboration with and outreach to local housing sites and organizations
  • Health-related education and support groups
  • A community advisory committee to inform RISE’s services
  • Information booths at community events and more

Harm Reduction

RISE CHC provides the following harm-reduction services:

  • Harm reduction supplies are available for pick-up during office hours
  • Naloxone kits are available for pick up and naloxone training can be requested
  • Nurse Practitioners and Physicians at RISE CHC prescribe medical therapies used to treat addictions including Opiate Agonist Therapy to clients of RISE primary care clinic

As stated by the Canadian Mental Health Association, “Harm Reduction is an evidence-based, client-centred approach that seeks to reduce the health and social harms associated with addiction and substance use, without necessarily requiring people who use substances from abstaining or stopping…. Essential to a harm reduction approach is that it provides people who use substances a choice of how they will minimize harms through non-judgemental and non-coercive strategies in order to enhance skills and knowledge to live safer and healthier lives.”

Our History

For six years, community members and health professionals advocated for a community health centre in Vancouver’s Renfrew-Collingwood neighbourhood. On June 15, 2020, RISE Community Health Centre officially opened at its current location on Crowley Drive.

From 2014-2020, community members and health professionals have been advocating to bring a community health centre to Renfrew-Collingwood.

Renfrew-Collingwood has a very low number of family doctors for the local population, compared to other parts of Vancouver. Many community members in Renfrew-Collingwood face barriers to care including: transportation barriers, language barrier, lack of childcare, lack of availability for evening and weekend appointments, trouble navigating the health care system, and experience of discrimination.

The Community Development department at Collingwood Neighbourhood House (CNH) carried out extensive community engagement with community members about their health care needs, previous health-related experiences, and hopes for a community health centre. Their voices informed the service plan for RISE Community Health Centre. Extensive research and community consultation informed the decision to focus on the following populations: Indigenous, youth, isolated seniors, newcomers, gender diverse people (LGBTQ2S), sex workers, those who are homeless or inadequately housed, people experiencing racism, people with mental health conditions, and those with problematic substance use.

RISE is part of Collingwood Neighbourhood House (CNH), a non-profit society governed by a volunteer board of directors. RISE works with an advisory committee of patients, volunteers and CNH board members who provide community input into RISE’s services and direction, and who make recommendations to the CNH board about governance issues related to RISE. Funding is provided through the BC Ministry of Health.

Frequently Asked Questions

Below you’ll find answers to the questions we get asked the most about RISE. For additional questions, call 604-558-8090 or email risechc@cnh.bc.ca.

  • How is a Community Health Centre different from a regular doctor’s office?
    RISE offers team-based care, which means clients will be able to access different team members who support their medical and social needs. Staff are experienced in providing culturally safe, trauma-informed care to community members from diverse backgrounds. Staff are also trained to recognize social determinants of health that may be impacting clients’ health and to help them with those issues.
  • What are the social determinants of health?
    Social and economic factors affect people’s health and everyday life and can contribute to illness. For example, not having enough money can lead to negative health consequences. These factors are called social determinants of health. Social determinants of health include: Income and income distribution, education, unemployment and job security, employment and working conditions, early childhood development, food insecurity, housing, social isolation and loneliness, social support networks, health services, Aboriginal status, gender, race, and disability.
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