RISE Community Health Centre

RISE Community Health Centre

Overview

The main RISE Community Health Centre space is open at 5198 Joyce Street! We have added Registered Nurses, Social Workers, and Medical Office Assistants to our team, as well as more Nurse Practitioners and Community Health Workers. Although our main location has moved, RISE will continue to provide services throughout the Renfrew-Collingwood Community at Collingwood Neighbourhood House. Read the news release.


Collingwood Neighbourhood House (CNH) operates RISE, a Community Health Centre (CHC) within half a block from our main location, at 5198 Joyce Street.

RISE (Resilient, Integrative, Socially Just and Equitable) Community Health Centre connects Renfrew-Collingwood community members who have difficulty accessing health care to a health care team and social supports.  RISE also provides health promotion programs and events to the broader Renfrew-Collingwood neighbourhood. RISE is part of CNH, a non-profit society governed by a volunteer board of directors

If you or someone you know would benefit from our services, please fill out a referral form and email or fax it to us, or give us a call. Please note, we are currently operating on a referral basis.


Service Updates

As of Oct. 21, 2020.

RISE Community Health Centre cares about our community and clients. 

We are taking an active role in helping prevent clients and community members from getting or spreading the COVID-19 virus. In order to follow public health recommendations, we have made some changes to our services:

1. Flu clinics

Patients can book their flu shot from Oct. 13 to Nov. 30, 2020. For a list of public health and other community flu clinics, visit: https://immunizebc.ca/clinics/flu#8/49.246/-123.116.

2. Booking an appointment at RISE CHC during COVID- 19 (BC restart Plan – Phase 3)

Most appointments are to be booked via phone/video (Doxy.me). 

If an in-person appt is required then this can be arranged.  Please call 604-558-8090 during regular office hours. 

If you have trouble connecting with the RISE clinic on the phone, please e-mail specific requests to risechc@cnh.bc.ca and a staff member will get back to you. 

In order to make sure we can provide appointments to everyone who needs them, please:

– Provide us with THE BEST PHONE NUMBER for you to be reached at

– Be ready to receive the call from 5 minutes before to 30 minutes after your booked time!

Being ready for your phone/video appointment means:

  • Checking that your call blocker is shut off on your phone (so you can accept a call from a blocked number)
  • Sitting in a quiet, private space, other distractions minimized
  • We are not able to do an appointment while you are driving, or otherwise committed to another task that requires your full attention.
  • If you are not available when we call you for your appointment we may have to move on to our next client. 
3. Mask requirements

For any in-person appointment at RISE CHC please wear a mask in waiting room and throughout visit.

4. How to cancel or reschedule your phone/video appointment

Please use the same process you would for an in-person appointment by calling or emailing us at risechc@cnh.bc.ca .  And provide at least 24 hours notice.

5. Harm Reduction supplies

Are available for pick up during office hours at 5198 Joyce Street

6. COVID -19 symptoms and testing – NOT offered at RISE CHC!

If you are concerned that you may have been exposed to the COVID-19 or you think you are experiencing symptoms, which may include fever, sore throat, loss of appetite, chills, loss of sense of smell or taste, nausea and vomiting, cough or exacerbation of chronic cough, headache, muscle aches, shortness of breath, fatigue, runny nose or diarrhea. 

Then please complete the “BC COVID-19 Self Assessment Tool” at covid19.thrive.health and follow the advice.

If you need a COVID -19 test: please visit http://www.vch.ca/covid-19/covid-19-testing or call the REACH UPCC at 604-216-3138 to schedule a time to be assessed and tested.

NOTE: If you are experiencing an emergency, for example, problems breathing, please call 911

Non-medical information about COVID-19 is available 7:30am-8pm, 7 days a week at 1-888-268-4319.

If you have health questions, you can call HealthLink BC at 8-1-1 toll-free in B.C., or for the deaf and hard of hearing, call 7-1-1 

As a community we all need to do our part.  You can prevent the spread of COVID-19 by:

HANDWASHING

AVOID TOUCHING YOUR FACE

PRACTICE GOOD COUGH AND SNEEZE ETIQUETTE

STAY HOME IF SICK

WEAR A MASK – if you are sick a mask acts as a barrier and helps stop droplets from spreading when you cough or sneeze.

If you are sick you should stay at home. If you need to leave your home, please wear a mask.

If you are not sick, wearing a non-medical mask or cloth face covering while in a public place is an additional measure that people can take.  There is evidence that the coronavirus may be spread before people realize they have symptoms, and wearing a mask in public may help protect others, especially in situations where physical distancing is difficult to maintain.

We hope that with all of us working together, we will maintain our community’s health.

For more resources on COVID-19 in various languages, information about mental health, financial support and community support, click here.