Seniors (55+)

Better at Home

Update April 1, 2020

CNH is proud to serve as one of the lead HUB agencies for the ‘Safe Seniors, Strong Communities’ initiative funded by United Way. We will be extending our non medical services for seniors including grocery shopping, friendly check ins, and meal delivery.

Seniors in Vancouver in need of assistance during COVID-19 should dial 2-1-1 to be connected to their nearest HUB agency. ‘Safe Seniors, Strong Communities’ means once a senior calls bc211, they will be connected with a volunteer who can help them. Let’s help keep seniors in our community safe. Call 2-1-1 to volunteer or visit to sign up.

Referral form

The Renfrew-Collingwood Better at Home program supports seniors (aged 55+) in maintaining independence and staying connected with their communities by providing non-medical support services. Funded by the Government of British Columbia and managed by the United Way, services offered include a senior’s shuttle, light housekeeping and yard work, a walking club, and friendly visiting.

Programs & Services

Seniors Shuttle

The Seniors’ Shuttle provides door-to-door transportation to take seniors where they need to go into the community, such as medical appointments, grocery shopping, running errands, etc.

The shuttle runs on Thursdays and Fridays, 9:15 am to 1:30 pm. Fees are based on a sliding scale and are as follows:

Single IncomeHousehold IncomeFee CategoryRoundtrip Fee
Below $17,666Below $26,921ABy Donation  
(suggested $3)
$17,667 – $38,400$26,922 – $72,000B$5
Over $38,400Over $72,000C$10
Light Housekeeping

This service connects seniors with experienced housekeepers in the community to help with light housekeeping, such as vacuuming and cleaning the bathroom, etc.

Single IncomeHousehold IncomeFee CategorySubsidy
Below $17,666Below $26,921ABy Donation
$17,667 – $24,957$26,922 – $37,777B$12/Hour
$24,958 – $38,399$37,778 – $71,999C$15/Hour
Over $38,400Over $72,000D$18/hour
Walking Club

The Better at Home Walking Club provides an opportunity for seniors to come together to exercise, socialize, and meet new people. The group meets in the lobby of CNH main house to walk locally in the neighbourhood on Mondays or make special trips to explore other areas further away on Wednesdays. This is a FREE program. The Walking club meets Mondays and Wednesdays at 10:30 am.

Friendly Visiting Program

The Renfrew-Collingwood Better at Home Friendly Visiting Program aims to enhance the social and emotional wellbeing of isolated or lonely seniors in the area by matching them with a volunteer visitor on a weekly or bi-weekly basis. Most Friendly Visitors will go to see a senior in their home for one or two hours each visit. By providing isolated seniors with social interaction and companionship, the program attempts to improve seniors’ quality of life. The Friendly Visiting Program is a free service.

Friendly Visitor Volunteers Needed
Are you interested in improving the social and emotional wellbeing of isolated seniors in our community by having a nice chat, playing a game or making tea with them? Can you visit seniors on a weekly or bi-weekly basis in their home? Please contact Jenny Shen, Seniors Wellness Programs Coordinator at 604-435-0323 ext. 227 or by email at

Frequently Asked Questions

Learn more about each service, by following the pages below.