Category: Staff Highlights

  • RISE physician: Building brighter futures for the Black community

    RISE physician: Building brighter futures for the Black community

    Meet Clement, family physician at RISE Community Health Centre 

    Born and raised in Quebec City, Que., Clement Bélanger Bishinga moved to Vancouver nearly three years ago to participate in the University of British Columbia’s family practice program at St. Paul’s Hospital. After completing the program in 2024, friends and colleagues encouraged him to apply for a position at RISE Community Health Centre, which is operated by Collingwood Neighbourhood House (CNH). 

    In late January, Clement was hired as a temporary family physician at RISE. For the recent graduate, he said the community health centre model, which serves residents of Vancouver’s Renfrew-Collingwood neighbourhood who have difficulty accessing healthcare, also fitted his values. 

    Family medicine, he said, often pushes practitioners to consider what they want to bring into the medical field. For Clement, diversity and the social determinants of health were especially important to him, “so that’s what attracted me to come here,” he said. 

    Clement Bélanger Bishinga stands against a plain white wall at RISE Community Health Centre. Smiling with his hands in his pant pockets, he is wearing an orange stethoscope and blue lanyard around his neck.
    Clement Bélanger Bishinga

    Mentorship in the medical field 

    While Clement is now a practicing doctor, he considers his path untraditional. Before studying medicine, he was working in economics but soon realized that it was not for him. 

    Growing up, Clement said he viewed medicine as either working in international aid or doing it for prestige. Uninterested in either route, he eventually took a leap into the medicine field of his own accord. While it hasn’t always been easy navigating the field, Clement said the outcomes have been rewarding. 

    “I feel in medicine . . . the knowledge is sometimes kept a little bit in a certain group,” said Clement. “I think, especially in Black communities, feeling that you need tips or direction, or you need mentorship sometimes to be able to get into those programs.” 

    Thinking about his journey into his current profession, Clement said the one thing he wishes he had was a mentor along the way that identified as Black. 

    “I feel that’s a place that I would like to continue to invest myself for future generations.” 

    Uplifting future generations 

    Thinking ahead to future generations is a big theme for Clement, who struggled to connect with Black history and community in Quebec City. 

    “When I grew up, I think I had to search for myself for that type of information,” he said. “In some ways, I don’t think I knew about Black History Month until I was 17 or 18 because the community school that I went to was celebrating it, but it was never celebrated in my high school.” 

    “Sometimes, [I feel] like missing some parts of history is quite real.” 

    As an adult, Clement has now lived in other cities where there is a larger presence of the Black community, which has made a big difference. 

    Thinking about this year’s theme for Black History Month, Clement said, “The biggest part was the uplifting.” 

    “You know, you want to make the future greater for the next generation,” he said. “I would like my nieces and nephews to live in a world where there’s more equality or equity around Black communities.” 

    While Clement recognizes that everyone’s experiences are unique, “it’s more the attitude that I want to pass on,” he said. In the past, he has been with older generations who say they “had it tougher.” 

    “I don’t know if it’s easier [today] but there is also this attraction in some way for me in helping the younger Black generation, to work with them, because there’s potentially an innate connection with them and it makes it for a chance for some kind of shared experience to be there,” said Clement. “The reality of every group is different so sometimes when you have a bit of a connection, it just makes it interesting.” 

    Volunteering 

    Today, Clement is a member of the Black Physicians of Canada, a social network, mentorship program and advocacy group for Black physicians. Supporting other Black physicians who have similar experiences as Clement has been an important value for him. He is also a member of the Black Resident Physicians’ Association of BC. 

    When he lived in the United States for part of his education, Clement also tutored in a youth incarceration centre in Illinois. While not explicitly a centre for Black people, Clement said Black people were “quite overrepresented.”  

    “It was tutoring but the students knew a lot of stuff already,” he said. “I think it was like a game for them and for me to have someone from the outside and having these two or three hours where they’re in this very small library we ended up doing a lot of chatting.” 

    “I think that’s what I like the most, is to create a network,” he said. “I have those networks of like Black Physicians of Canada and Black Resident Physicians of BC but those are also more connected to my profession. I would like for it to be more broad.” 

    Community building and celebration

    Overall, Clement said celebrations like Black History Month, which takes place annually throughout February, are a good opportunity to highlight events, create support and make connections within the Black community. 

    “It has a different purpose for different people,” he said. “In some way for me, this year’s Black History Month has been more about community building.” 

    “I think there is this strong advantage of having a Black History Month, just to celebrate each other and embrace who we are, and then there’s always motivation to learn a little bit about the history.” 

    For Clement, he said it’s also an opportunity for him to explore what Blackness is and what the community is. 

    And for those outside of the community? 

    “It’s really about showing up, participating and maybe even going out of your comfort zone in terms of events you could attend,” said Clement, who noted that financial contributions to Black organizations is another option for those who cannot physically show up within the community. 

    “Keep your ears open and your heart open to whatever kind of struggles or emotions that you know a member of the Black community might have and also embrace it with humility.” 

    This story was originally written to celebrate Black voices in Renfrew-Collingwood. We encourage everyone to learn about Black Canadian history throughout the year and how Black Canadians continue to shape our communities.

  • Working at RISE Community Health Centre: ‘It always feels like a family’

    Working at RISE Community Health Centre: ‘It always feels like a family’

    Since June 2020, Collingwood Neighbourhood House (CNH) has offered health care to residents of Renfrew-Collingwood through RISE Community Health Centre. Using a team-based approach that recognizes the social determinants of health, RISE operates a primary care clinic and not-for-profit pharmacy. Additional services include harm reduction, community development and health promotion.

    We share some highlights from staff about their experiences working with RISE and what makes it different from traditional healthcare providers.

    Meet Munira, RISE registered nurse

    Nearly three years ago, Munira Rupani started working at RISE Community Health Centre as a medical office assistant. In April 2024, she transitioned into a role as a registered nurse.

    What brought you to RISE? 

    “I was new to Canada. I came here in 2021. I was looking for jobs and then I found this opportunity. It’s actually so far from my home but I really like it so I started working here in 2022. The environment, people and my passion for helping others brought me here, and I’m still attached to RISE for that.”

    Tell us more about what you like about working here. 

    “The primary healthcare. When I was back home, I didn’t have any experience working in primary healthcare, so I learned how primary healthcare works at RISE and how we can help people so they don’t end up going to the hospital. We treat people here with the maximum we can do and refer patients to different clinics for different purposes. We do pregnancy tests here, STI management here, many kinds of bloodwork, many kinds of urine tests, and many, many more things. It’s holistic care for patients.”

    What makes RISE different or unique from other healthcare settings you’ve worked in? 

    “RISE is unique in that the environment is really friendly. It’s focused towards patient care and the well-being of the staff so I never feel overwhelmed. I always have a support system here. If I’m stuck on something, I know someone will help me. I love to take challenges because I know that if I get stuck, people will help me out. Yeah, so the support system and patient-centred care, which inspires me to work here, and makes it unique.”

    Can you talk more about patient-centred care? What benefits do you see in that?

    “So many people who have come here, in my three years of experience, are new immigrants or refugees to Canada. They have to set up a housing support system and health care, which is hard to navigate nowadays. RISE is like a holistic care for them, so from their housing to their food, schooling, healthcare and everything else, they can get information or support through RISE.

    “If we can’t treat a client, we can assist them and refer them to another program, so they have peace of mind.”

    Who should apply to work at RISE? 

    “Everyone is so passionate and has a non-biased approach. So, like open-minded people. We care for people who are drug users and we treat patients with STIs, for example, so the person applying should not be biased.

    Anything else people should know about working here? 

    “RISE is a very nice place to work and the people are so nice. I said it before that everyone is so supportive. This was my first job in Canada but I have never felt like I’m the odd one out. I always felt like a family here.

    “I know that if I ask for any kind of help or support, they will support me. And I passed my nursing exam while working here, so my manager, my director, everyone was so supportive, and they encouraged me to take the exam. They helped me a lot in getting my license here. Yeah, so they were so supportive. It always feels like family.”

    Learn more about career opportunities at RISE Community Health Centre at cnh.bc.ca/careers.


    This interview has been edited for length and clarity.

  • RISE: Providing healthcare workers an opportunity to grow

    RISE: Providing healthcare workers an opportunity to grow

    Since June 2020, Collingwood Neighbourhood House (CNH) has offered health care to residents of Renfrew-Collingwood through RISE Community Health Centre. Using a team-based approach that recognizes the social determinants of health, RISE operates a primary care clinic and not-for-profit pharmacy. Additional services include harm reduction, community development and health promotion.

    We share some highlights from staff about their experiences working with RISE and what makes it different from traditional healthcare providers.

    Meet Philippa, RISE family nurse practitioner

    For over two years, Philippa Lentz has worked with RISE Community Health Centre as a family nurse practitioner. Graduating shortly before starting at RISE, they were immediately drawn to the unique health care model and work environment that RISE offers.

    “RISE is actually my first job as a nurse practitioner,” explained Philippa. “I already knew a bunch of people who worked here just from being in community with cool healthcare providers in Vancouver.”

    “I had a really good idea of the way that the team approaches care, and so I didn’t apply anywhere else, I actually just came straight here.”

    Tell us about your experience over the last 2+ years.

    “I stayed. I haven’t worked anywhere else as a nurse practitioner, so I don’t have the comparative experience but it has been fantastic. It is a really wonderful place to work as a new grad. So, you know, for anyone who’s a nurse practitioner, they hired me as a provisional before I even got my OSCE, and were really supportive in mentoring me. The whole team just kind of took me under their wing. So if anyone’s looking for a first job as a nurse practitioner, it’s a great place to be.”

    What else makes it a great place to be?

    “The number one thing I would say is, I’m sure other people have said this, but being part of a team is really wonderful, and, as a provider, it makes so many things easier.

    “Currently, I’m about to leave on parental leave, and I’m just working with my replacement right now. It’s really great showing another person what we can do as a team. For example, I’m helping somebody right now with weaning off of their anti-anxiety medication and they’re having a bit of a hard time. I was able to immediately talk to the counselling team about them and get them an emergency check-in within two days for free, and then I was able to use the nursing team to schedule a bunch of check-ins.

    “There’s not anywhere else that I can think of that you have such a well-integrated team, where you have so many services at your fingertips. And I trust all of my co-workers. They’re pretty careful when they’re hiring, having like-minded people, and I don’t know how to say that better, but there’s no one on the team that I don’t trust with my patients.”

    So, who would be a good fit to work at RISE? 

    “I think anyone, I mean, truly. There’s a lot of diversity in the types of people who work here and the types of professions that work here. But I think that anyone who is looking for a place where they can slow down a little bit and provide excellent wraparound care. And for anyone who is discouraged with how hard it is to do that in a lot of places, I would say, give it a try. I have felt so well-supported in my ability to provide the type of care that I want to. If you’re interested in working with a bunch of different populations, elderly folks, lots of queer clients, people with no MSP, those types of things, then come join our team.”

    Can you elaborate on the benefits of wraparound services and having support from other staff?

    “It’s so helpful. When you have such a great group of people with different scopes of practice, everyone can work at the top of their scope.”

    Anything else people should know? 

    “I would honestly say give it a try. I don’t know what else to say. It’s really lovely here. It’s a really friendly environment.

    “If you are feeling like you don’t know if you can provide certain care, like, for example, if you haven’t started to develop certain parts of your practice, the team is really, really great at supporting you and also giving you the time that you need to educate up. They’re happy to help with sponsoring you to do things like your opioid agonist treatment prescription program or whatever else you need to do to get what you need for your practice.

    “It’s also right on the SkyTrain line, so it’s really easy to get to work.”

    Learn more about career opportunities at RISE Community Health Centre at cnh.bc.ca/careers.


    This interview has been edited for length and clarity.

  • Making change through community health centre model at RISE

    Making change through community health centre model at RISE

    Since June 2020, Collingwood Neighbourhood House (CNH) has offered health care to residents of Renfrew-Collingwood through RISE Community Health Centre. Using a team-based approach that recognizes the social determinants of health, RISE operates a primary care clinic and not-for-profit pharmacy. Additional services include harm reduction, community development and health promotion.

    We share some highlights from staff about their experiences working with RISE and what makes it different from traditional healthcare providers.

    Meet James, RISE registered nurse

    For over three years, James Kendal-Ward has worked as a registered nurse at RISE. Recently, they have also been working as an interim patient care supervisor.

    What originally brought you to RISE? 

    “I originally applied because I knew someone who worked here. The patient care supervisor who worked here in 2021, we worked together as nurses at another site. She sent me a text and invited me to apply. I also had another friend who was working here as a nurse, and I was like, ‘Oh my god, you’re hiring. Yes, I’m on my way!’”

    What has made you stay over the last 3+ years? 

    “I really like it here on a practical, day-to-day level. If you’re nursing, you tend to go towards shift work, which are like day shifts, night shifts and a cycling schedule. Even in other sites I’ve worked at, it’s been rotating shifts, so you never have the same schedule. On the practical level, working the same hours, the same days every week, has been life-changing for me as a nurse. I know I’m free on Tuesday afternoons, so it’s practical for me not to have to figure out my schedule.

    “Also, the team here is amazing. I really like doing primary care. It’s not something that they focus on in nursing school. They focus on acute care. Primary care is quite complex and nuanced, like really relational care. I have had the same patients for as long as I’ve worked here. You get to know people. You get to know their baseline. Then, it’s a matter of making sure that their baseline improves over time, which is fantastic, and stabilizing people, keeping them out of the hospital by being in relation with them through a healthcare lens.”

    Has there been anything that has surprised you about working here? 

    “The pace surprised me. Before working here, I worked in the hospital and I worked at one of the urgent and primary care centres. The paces for those were different, but here, there’s very rarely a five-alarm fire.

    “If someone needs to go to the hospital, we try to get them to the hospital and a lot of times, it’s folks with barriers we are trying to convince to go to the hospital. But if anyone is acutely ill, they go to the hospital. So, it’s not like hospital shift nursing, where you have to be like, am I thinking about this person’s oxygen? It’s more thinking about how they are going to spend the next couple of weeks. So there’s a lack of that urgency, which means you get to think, problem solve and do more case management, which is still mentally quite invigorating.

    “It also surprised me that this was one of the jobs where you can get a coffee and talk to your co-worker for 10 minutes about a different patient, and you’re not going to be buried with work because there’s space for that. But I go home at the end of the day and I’m still tired because there’s so much thinking, navigating, planning and coordinating.”

    And with healthcare and team-based care. Clients are not here to do one thing. 

    “I think it also surprised me how collaborative it is working here. I know I am very spoiled in this job. Working here, we have the team and there are registered nurses, licensed practical nurses, social workers, counsellors, medical practitioners and general practitioners. Everyone has their own training and so the variety of voices, viewpoints and opinions is valuable. We do team-based meetings, and we really listen and support each other. I am not enacting orders from anyone, we’re all participatory in this clinic.”

    Who do you feel should apply to work at RISE? 

    “I feel like the people who know themselves to be relational, like nurses and and primary care supervisors, the folks who did well in the social determinants of health courses in nursing school, the folks who are at the hospital being like, ‘Wait, if we discharge this person, aren’t they going to come back immediately?’ and the ones who can see the gaps in the system.

    “I feel that RISE, in being its own model, there’s a little bit more satisfaction in filling some of those gaps and being able to feel like a positive change in our healthcare system.”

    What type of clientele should applicants be familiar with or comfortable working with at RISE?

    “Folks with barriers to care, specifically newcomers, people who need help accessing, status, MSP or other legal protection. Folks who are low income and also in this community, because we have our community catchment, so like people who are familiar with Renfew-Collingwood, people who like working with older folks, people who like seeing babies. People who like, taking a two-year-old’s measurements and trying to navigate getting them on the scale. It’s quite broad.”

    Anything else people should know about working here? 

    “It is possible to work in a place where you feel like everyone is so earnestly, honestly and compassionately trying to do good for people. Without exception, everyone here is trying as hard as they can to help and that’s incredible. If you want to do that, come. If you’re feeling healthcare burnout in other places, come to us. It’s a heavy load but we’re so nice and we have snacks. If your goal is to have a sustainable work-life balance and to be able to make dinner after work, and have things like waking up on your first day off and make breakfast and not feel exhausted, it’s a lovely place to work. We don’t have shift premiums but we have a great work-life balance.”

    Learn more about career opportunities at RISE Community Health Centre at cnh.bc.ca/careers.


    This interview has been edited for length and clarity.

  • Working at RISE is ‘the full scope of primary care practice,’ says nurse practitioner

    Working at RISE is ‘the full scope of primary care practice,’ says nurse practitioner

    Since June 2020, Collingwood Neighbourhood House (CNH) has offered health care to residents of Renfrew-Collingwood through RISE Community Health Centre. Using a team-based approach that recognizes the social determinants of health, RISE operates a primary care clinic and not-for-profit pharmacy. Additional services include harm reduction, community development and health promotion.

    We share some highlights from staff about their experiences working with RISE and what makes it different from traditional healthcare providers.

    Meet Vanessa, RISE nurse practitioner

    Before Vanessa McMahon started her role as a nurse practitioner at RISE, she spent 18 years working as a registered nurse. When she returned to school to study in her new field, working at RISE was part of her student placement three years ago. For Vanessa, it was “such a positive and supportive experience” that she decided to stay.

    Tell us about your experience at RISE.

    “In my previous work at BC Children’s Hospital, I was part of team-based care. When I came here, it was very similar. It felt like home for me in the sense that I love working in a group setting with multi-disciplinary input, especially when you’re dealing with complex cases and individuals, to not feel like you’re by yourself and you can lean on the expertise of your colleagues. I also find the camaraderie, the open-mindedness of the staff and the accepting nature of the work environment here to be wonderful.”

    Has anything surprised you about working here? 

    “I don’t know if there are necessarily surprises. I think it’s been interesting. We’ve had a few other students come through since I graduated. What I say to all of those students is that they are going to have a wide breadth of experience here, which is so fascinating. Every day is very different. You get exposed to the full scope of primary care practice, so it’s a wonderful place to get that generalized experience.”

    And that’s what makes RISE unique for a healthcare setting. 

    “Yeah.”

    RISE is currently hiring. Who do you think should apply to work here?

    “I think somebody who comes from a social justice lens, somebody who takes the social determinants of health seriously, somebody who likes to work in that team-based environment and someone who is curious, willing to learn.”

    What are some highlights of working with clients at RISE, especially with such a big range of clients? 

    “Because we do outreach visits to supportive housing units, trying to reduce those barriers to accessing care. And, over the last few years, through relationship building, I feel like I’ve had great satisfaction when there have been clients who haven’t engaged in their own health for decades, who are now feeling safe enough to do so. There are those occasions where you realize, they’re coming for their appointments. We’ve developed that trust and that relationship with somebody who may have had terrible experiences in the past.”

    Is there anything else you would want other healthcare professionals to know about working at RISE? 

    “It’s a very supported environment. Because we can deal with more challenging and complex social and health issues, it truly is a very supportive environment. You’re not going to be on your own, you’re not going to be figuring out these complexities in isolation. I’d say that the big take-home message is just teamwork.”

    Learn more about career opportunities at RISE Community Health Centre at cnh.bc.ca/careers.


    This interview has been edited for length and clarity.

  • Breaking barriers for residents of Renfrew-Collingwood through community health care

    Breaking barriers for residents of Renfrew-Collingwood through community health care

    Since June 2020, Collingwood Neighbourhood House (CNH) has offered health care to residents of Renfrew-Collingwood through RISE Community Health Centre. Using a team-based approach that recognizes the social determinants of health, RISE operates a primary care clinic and not-for-profit pharmacy. Additional services include harm reduction, community development and health promotion.

    We share some highlights from staff about their experiences working with RISE and what makes it different from traditional healthcare providers.

    Meet Tharuna, RISE family physician

    Over the last four years, Tharuna Abbu has worked as a family physician at RISE. Learning about RISE through friends familiar with the community health centre, Tharuna said they were drawn to the team-based approach and general model.

    Tharuna Abbu, family physician at RISE Community Health Centre.

    “I understood [RISE] to be quite embedded in community and responsive to really local needs,” said Tharuna. “I really liked that as a contrast to a more top-down approach.”

    Four years later, they have continued working as a physician at RISE.

    In your four years of working at RISE, what has your experience been like?

    “I think it says a lot that I am still here in this role and still very happy in this role. I would say that this is probably the best team of human beings who work here [and] the best team that I have ever worked with. Not only do we work well professionally as a team but we all genuinely like each other, seem to get along and can have fun together, which I think goes a long way in making a sustainable workplace.

    “It’s also amazing to be in a workplace where there are so many other BIPOC people and other queer people. That’s pretty special. I haven’t come across that in a lot of other work placements.”

    What are some highlights of working with the clients that you serve?

    “I love the community here. I used to live in the neighbourhood, so it’s really familiar for me but it’s really lovely to go for a walk on my lunch break and see our clients out and about living their lives. [I] get to connect with them in a more organic way and glimpse [into] other bits of their life that I maybe otherwise would not get to do in a regular clinic setting.

    “I feel like the neighbourhood itself [is] so engaged. The people who live here and who come to the clinic are keen to be involved with the neighbourhood house and also with the clinic. They’ve really helped us co-create programming and services that they want to see and that’s been really, really cool. There are some special, unique things that RISE has been able to create, specific to the needs of the people who live here.”

    What has surprised you about working here? 

    “It’s not surprising but I feel like you see hard-working, lovely people struggling so hard in every system and they’re also getting hit from all sides. They’re struggling with housing, immigration, childcare [and] affording basic healthcare services like vision care or dental services.

    “That’s not everybody in this community but this community embodies all of the ways that our systems aren’t serving people and are letting so many people, especially the working poor, fall through the cracks completely. So that is surprising to see the breadth of how many people and how many families are affected. “

    And that goes back to the community healthcare model.

    “Totally. And I think something special about working at RISE is even though we’re not necessarily able to change the broader system, we’re able to do some small part that maybe helps one person or one family succeed through those barriers and get to that next place. That’s been great. We collectively all celebrate every deportation that was stopped, we collectively celebrate every person who found new housing that we were so worried [about]. We’re all rooting for everybody’s success and that’s just nice to work in an environment like that.

    “I don’t want to make it sound like we’re in a clinic that will magically solve everybody’s problems. We don’t have the capacity for that but I think within the capacity that we do have, we’re a team that wants to try to make that difference, and push and try and advocate for people. I wish that we could clone this clinic.”

    RISE is currently hiring. Who do you think should apply to work here?

    “I think this is an excellent workplace for community-minded people, especially folks who have an orientation to what justice means in a broad and fairly political way. I would say that many of our staff are actively reflective in terms of the political landscape and all of the barriers that people face.

    “The staff here are pretty similar in terms of our core values and our approach to things. I think we’re a clinic that welcomes people who want to jump in, who have ideas and who have relationships with this community, especially [those who] can run with ideas in this clinic. There’s a lot of staff who meet our clientele and they get an idea. They’re like, ‘I want to make this program happen’ and then we often are able to find a way to do that.”

    Is there anything else you would want other healthcare professionals to know about working at RISE? 

    “As a physician, it’s an interesting model. I am salaried, which is uncommon for doctors. At the same time, I have not batted an eye at that. There are lots of benefits to having a known, steady stream of income and not having to worry about how many patients I see in a day or if patients are a no-show. I feel like it alleviates a lot of that pressure.

    “So, that’s something specific to physicians that I think people should keep in mind and chat with clinic managers about but otherwise, it’s a pretty excellent place to work. I’ve totally enjoyed my time here at RISE. I’m going on parental leave but I fully intend on coming back.”

    Learn more about career opportunities at RISE Community Health Centre at cnh.bc.ca/careers.


    This interview has been edited for length and clarity.

  • Cindy Chisolm celebrates 20 years in child care at CNH

    Cindy Chisolm celebrates 20 years in child care at CNH

    Collingwood Neighbourhood House (CNH) proudly recognizes its long-serving staff members. At this year’s Annual General Meeting (AGM), CNH staff and contractors who have reached the milestones of 5, 10, 15, 20, 25 and 30 years of service and dedication to the neighbourhood house, were thanked by the Board of Directors.

    This year, we recognize and celebrate Cindy Chisolm for over 20 years of service!

    Cindy Chisolm

    In 2004, Cindy started as a childcare worker in CNH’s toddler program. Five years later, she transitioned to a role as school-age coordinator in our Graham Bruce and CNS programs.

    Today, she is a coordinator with the Renfrew School-Age Child Care program. Cindy is described as someone who “puts everything into her work.” This includes ensuring a quality program and the utmost creativity with annual art shows Cindy hosts with her team and program participants.

    Cindy says she has stayed at CNH for so long because it doesn’t feel like a traditional workplace At CNH, Cindy says it feels like a community and a family where people genuinely care about each other.

    While Cindy holds many favourite memories at CNH, one experience she will never forget is a trip to Reggio Emilia.

    “It was such a fantastic learning experience,” she says. “I know for myself and many others who went on this trip, it showed that CNH values the work that we do as [Early Childhood Educators] by providing us this opportunity.”

    As a result of starting in the toddler program, Cindy has had the honour of working with some children from their toddler years through Grade 7. They are now in university and still come to visit. “I love the connections made over the years,” Cindy says.

    A more recent memory would be watching a child with low self-esteem, who thought she wasn’t good at anything, beam with pride during the art show as she led the school principal around. And later with such joy as she showed her mother what she had done.

    Congratulations, Cindy!

    Learn more about career opportunities at CNH at cnh.bc.ca/careers.

  • Im Mei Kwok celebrates 20 years in child care at CNH

    Im Mei Kwok celebrates 20 years in child care at CNH

    Collingwood Neighbourhood House (CNH) proudly recognizes its long-serving staff members. At this year’s Annual General Meeting (AGM), CNH staff and contractors who have reached the milestones of 5, 10, 15, 20, 25 and 30 years of service and dedication to the neighbourhood house, were thanked by the Board of Directors.

    This year, we recognize and celebrate Im Mei Kwok for over 20 years of service!

    Im Mei Kwok

    Im Mei has worked with CNH for over 20 years. Currently with the Duke Street Early Learning and Care Centre team, she first started as a childcare worker on Nov. 3, 2003.

    Im Mei has a passion for teaching children many different concepts and skills; she introduces different activities and stories to them with excitement and joy. Described by her colleagues as scholarly, resourceful, thoughtful and positive, she is also described as “a gentle, loving teacher to the children.”

    Im Mei said that she has stayed with CNH because she has been part of a good team over the years. To the team, they say Im Mei is like family to them.

    Congratulations, Im Mei!

    Learn more about career opportunities at CNH at cnh.bc.ca/careers.

  • Karl Chan: 25 years in badminton and tech at CNH

    Karl Chan: 25 years in badminton and tech at CNH

    Collingwood Neighbourhood House (CNH) proudly recognizes its long-serving staff members. At this year’s Annual General Meeting (AGM), CNH staff and contractors who have reached the milestones of 5, 10, 15, 20, 25 and 30 years of service and dedication to the neighbourhood house, were thanked by the Board of Directors.

    This year, we recognize and celebrate Karl Chan for over 25 years of service!

    Karl Chan

    Throughout the years at CNH, Karl has worn many hats. From teaching youth badminton to becoming our go-to IT consultant, Karl has been the silent force behind our systems. In the beginning, he helped us with all things techie, but soon found his true calling: revolutionizing our point of sales system.

    When CNH first started, the reception team relied on slips of paper and checkmarks to register and receive drop-ins for programs. Booking a room meant battling with a paper calendar and slathering liquid paper on our corrections—what the newbies now call correction tape. It was the Stone Age of administration! But then, our techie superhero Karl introduced us to our first electronic system. It was a dream come true but a nightmare in the learning process.

    Once we were settled, in true Karl fashion, only appeared when the system needed his magic touch. And when our first system began to show signs of age, we found ourselves in a race against time to transition to a new one. Now with our second system calm and settled, Karl has once again retreated into his bat cave. Through endless calls, he guided us through every tech hiccup and crisis.

    Karl’s dedication, patience, and expertise have been invaluable to CNH. An IT superhero, badminton guru and calming presence in times of reception tech turmoil, we congratulate Karl on his 25th anniversary at CNH!

    Learn more about career opportunities at CNH at cnh.bc.ca/careers.

  • Francisco Domingo celebrates 25 years at CNH

    Francisco Domingo celebrates 25 years at CNH

    Collingwood Neighbourhood House (CNH) proudly recognizes its long-serving staff members. At this year’s Annual General Meeting (AGM), CNH staff and contractors who have reached the milestones of 5, 10, 15, 20, 25 and 30 years of service and dedication to the neighbourhood house, were thanked by the Board of Directors.

    This year, we recognize and celebrate Francisco Domingo for over 25 years of service!

    Francisco first started at CNH as a board member in 1988. Despite language barriers, he always carried a sense of humour into this role. In these early years, Francisco and his family also participated in a range of CNH programs, including English and guitar classes.

    In 1999, Francisco started as a building service worker at CNH and was involved with the building of the Joyce Street location. Francisco says the reason he has stayed at CNH for so long is because of the people.

    In addition to the kindness he’s received over the years, he also enjoys CNH as a place to socialize and connect with others. 

    Congratulations, Francisco!

    Learn more about career opportunities at CNH at cnh.bc.ca/careers.