Suman and his wife, Nenita, immigrated to Canada from India decades ago. They built a life together filled with love, laughter, and resilience. But as technology continued to advance at a rapid pace, they found themselves feeling somewhat overwhelmed and left behind.
Determined to embrace the digital age, Suman and Nenita decided to enroll in the Collingwood Tech Support Program. From the moment they walked through the doors, they were met with warmth and kindness from the volunteers and the UBC student who dedicated their time to helping seniors like them.
With each one-on-one session, Suman and Nenita eagerly soaked up new knowledge like sponges. Whether it was learning how to navigate Facebook to stay connected with family and friends back in India, or mastering the intricacies of typing in Hindi on their keyboard, the volunteers tailored each lesson to their specific needs and pace.
But what truly stood out to Suman and Nenita was the patience and understanding shown by their mentors. Despite their initial struggles and hesitations, the volunteers never once made them feel inadequate or out of place. Instead, they encouraged them to ask questions, experiment with new skills, and celebrate their progress along the way.
Over the course of just a few months, Suman and Nenita’s confidence in using technology soared to new heights. They marvelled at their ability to adjust text sizes on their phones for easier reading and edit photos with just a few taps of their fingertips. Each session left them feeling empowered and excited for the next opportunity to learn and grow.
With newfound skills and confidence, Suman and Anita eagerly looked forward to embracing all that the digital world had to offer. And as they continued on their journey of lifelong learning, they knew that they would always have a dedicated community of mentors cheering them on every step of the way.
One-on-one tech support is available for seniors and older adults who need help with their devices, such as smartphones, tablets, laptops, or desktop computers. Learn more at cnh.bc.ca/seniors or call 604-435-0323.