Collingwood Neighbourhood House (CNH) is a not-for-profit Society serving the Renfrew-Collingwood (RC) neighbourhood of East Vancouver. CNH’s mandate is to promote the well-being of the Renfrew-Collingwood community by providing leadership and working collaboratively with individuals, families, agencies and other groups to develop and support inclusive, innovative, sustainable initiatives and services that respond to the community’s social, educational, economic, health, cultural and recreational needs.
The goal of the Renfrew-Collingwood Better at Home Program is to support seniors in Renfrew-Collingwood to live independently in their homes and stay connected to their communities by providing non-medical support services.
JOB OVERVIEW
The Better at Home program provides non-medical home support services to seniors, including light housekeeping and social visits in the Renfrew-Collingwood area. The housekeeper and companion supports clients’ independence, well-being, and social connection through respectful care, consistent service delivery, and compassionate engagement.
SKILLS, QUALIFICATIONS & EXPERIENCE
Education and Certifications
- High school graduation or equivalent required.
- First Aid certification
- WHMIS certification
Experience
- More than 6 months of experience in housekeeping or caregiving.
- Experience working with seniors or vulnerable populations
- Experience providing customer service or in-home services
Physical Requirements
- Able to clean, stand, bend, and lift (up to 10kg) for up to six hours per day
- Able to sustain repetitive housekeeping tasks including stooping, kneeling, and working in awkward positions for up to six hours per day
Other
- Able to use digital tools for text, email, scheduling, and payroll
- Legally entitled to work in Canada
- Valid BC driver’s licence and access to a vehicle would be an asset
- A successful applicant will be required to provide a Criminal Record Check (CRC). Recent convictions will be considered in relation to the responsibilities of the position and will not automatically exclude applicants.
- Must be fully vaccinated against Covid-1
RESPONSIBILITIES
- Provide light housekeeping services (including surface cleaning, laundry assistance and making beds) to support safe and clean home environments for seniors
- Offer companionship and social interaction to reduce isolation and support emotional well-being
- Communicate effectively with clients, families, and program staff regarding scheduling and client needs
- Maintain accurate schedules and records, including appointments and timesheets
- Expected to report changes in client well-being to the Program Manager
- Follow health, safety, and organizational policies, including infection control practices
- Required participation in departmental/organization professional development days as determined by CNH
- Other duties as assigned by Program Manager
JOB DETAILS
- Compensation:
o Salary: $22.75 per hour with progression
o Statutory holiday and vacation pay
- Schedule: casual, on call
- Location: Must have reliable transportation to client’s homes (public transportation is acceptable)
- Expected start date: November 1, 2026
This is a unionized position covered by a Collective Agreement with CUPE Local 1936
APPLICATION PROCESS
Applicants must be legally entitled to work in Canada. If you are not currently authorized to work in Canada, CNH will not consider your job application. As per the Collingwood Neighbourhood House Human Resources Policies and Procedures, all factors being equal, priority will be given to qualified local and internal applicants. We encourage applicants with lived experience of structural inequity to apply, and in particular those who identify as Black, Indigenous, People of Colour, LGBTQ2IA+, and those living with a visible or invisible disability.
PLEASE SUBMIT A COVER LETTER AND RESUME TO:
Susanna Chu
Housekeeping Program Manager
Collingwood Neighbourhood House
5288 Joyce Street, Vancouver, BC V5R 6C9
Email: schu@cnh.bc.ca
Please quote reference #CS03-26-06
CLOSING DATE: Open until filled
We thank everyone who applies for this position. We will contact shortlisted candidates only. No calls please.