Collingwood Neighbourhood House (CNH) is a not-for-profit Society serving the Renfrew-Collingwood (RC) neighbourhood of East Vancouver. CNH’s mandate is to promote the well-being of the Renfrew-Collingwood community by providing leadership and working collaboratively with individuals, families, agencies and other groups to develop and support inclusive, innovative, sustainable initiatives and services that respond to the community’s social, educational, economic, health, cultural and recreational needs.

RISE Community Health Centre (CHC) is a department of CNH, and is funded by the Ministry of Health. RISE CHC supports the health and well-being of Renfrew-Collingwood residents by offering community-based primary care and health promotion services. Populations of focus include Newcomers, LGBTQ2SIA+, Indigenous, Isolated Seniors, Youth, people experiencing Homelessness, those working in the Sex Trade, and those experiencing Mental Health and Substance Use issues. Services are delivered by a diverse interdisciplinary team, working in partnership with other Collingwood Neighbourhood House departments and partnering agencies.

This is an incredible opportunity to be part of the RISE CHC team, where you will work with committed and passionate professionals in the provision of integrated, high quality, holistic health services. We encourage applicants with lived experience of structural inequity to apply, and in particular those who identify as Black, Indigenous, People of Colour, LGBTQ2SIA+, and those living with a visible or invisible disability.

CNH Services Summer Jobs Pool

Please note that CNH Youth Services has multiple summer positions available. Applicants to any of these positions may be offered interviews for the other positions in this pool if their skills and experience fit the required job responsibilities.

Program Overview

The Summer Junior Medical Office Assistant (MOA) is responsible for supporting the day-to-day operations of the Community Health Centre by performing administrative tasks and ensuring high-quality customer service to patients. Medical office assistants support both the front and back of the office, including scheduling appointments, patient communication, filing, stocking rooms and prepping exam rooms for procedures. Additionally, medical office assistant is expected to handle sensitive information confidentially and ensure smooth operation by accurately completing administrative tasks in a timely manner.

Job Responsibilities

• Greet and welcome patients, guests and business representatives; determine their needs and put them in contact with appropriate staff.
• Receive incoming calls and answer routine inquiries; screen and/or transfer calls to the appropriate member of the team.
• Take messages, or forward to voice mail, for all staff.
• Monitor and manage the general tidiness of the waiting room.
• Attend to patient behaviors in the waiting room by listening, supporting, validating and in the case of disruptive behaviors employing de-escalating techniques. If necessary, contacting CHC Manager or other appropriate staff member for assistance and completing incident reports.
• Direct and schedule client appointments with an appropriate member of the health care team including recall and/or follow up.
• Answer routine inquiries of visiting clients, including assisting clients to access the services of other agencies.
• Manage electronic patient files.
• Maintain confidentiality of all patient information, both personal and clinical.
• Provide other services to clients as directed by clinicians
• Provide administrative support to Health Care Team, including reports, letters, scanning and faxing.
• Enters patient data and file patient information in OSCAR. Also, store physical copies in a manner that allows for easy location and fast retrieval.
• Inventory control and submitting order sheets of consumable medical supplies to CHC Manager for ordering more supplies and Stocking of rooms.

Level of Education

Secondary or post‑secondary education with an interest in health care, public health, medical office administration, or health sciences.

Qualifications and Assets

• Previous experience in leading and planning health‑focused programs and workshops.
• Excellent people and customer service skills 
• Strong verbal and written communication skills
• Ability to multi-task in a complex and fast-paced situation
• An egalitarian philosophy and non-judgmental attitude (i.e. gender, culture, age, race, sexual orientation, language, ability and more)
• Interest or experience in working with culturally and economically diverse populations and marginalized communities
• Excellent organization, planning, and computer skills
• Highly motivated with a strong work ethic and Critical thinking skills
• Telephone/switchboard skills and administrative skills (scanning, faxing, linking documents)
• Ability to work independently and as part of a team

Eligibility

• Applicant must be between 15 and 30 years of age at the start of the employment
• Applicant must be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment. International students are not eligible participants.
• Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada.
• First Aid certification is considered an asset, but not required.
• Criminal Record Check (CRC) must be completed prior to the start of employment.

Job Details

• Salary: $18.25/hr
• Term: May 19, 2026 – August 29, 2026
• Schedule: 35 hours/week, Tue 9:30am-5:00pm, Wed 10am-5:30pm, Thurs 9:30am-5:00pm, Fri 11am-6:30pm, & Sat 9:30am-5:00pm
• Location: RISE Community Health Centre (5198 Joyce Street, Vancouver, BC, V5R 4H1)

Application Process

Applicants must be legally entitled to work in Canada. If you are not currently authorized to work in Canada, CNH will not consider your application. As per the Collingwood Neighbourhood House Human Resources Policies and

Procedures, all factors being equal, first priority will be given to qualified local and internal applicants. We encourage applicants with lived experience of structural inequity to apply, and in particular those who identify as Black, Indigenous, People of Colour, LGBTQ2IA+, and those living with a visible or invisible disability.

PLEASE SUBMIT RESUME AND COVER LETTER TO:

Nilam Khoja

RISE CHC Manager

Collingwood Neighbourhood House

5288 Joyce Street, Vancouver, BC, V5R 6C9

Email: risechc@cnh.bc.ca

Please quote reference #HC03-26-01

CLOSING DATE: Friday, May 7, 2026

APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE CONSIDERED

We thank everyone who applies for this position. We will contact shortlisted candidates only. No calls please.

Collingwood Neighbourhood House (CNH) is a not-for-profit Society serving the Renfrew-Collingwood (RC) neighbourhood of East Vancouver. CNH’s mandate is to promote the well-being of the Renfrew-Collingwood community by providing leadership and working collaboratively with individuals, families, agencies and other groups to develop and support inclusive, innovative, sustainable initiatives and services that respond to the community’s social, educational, economic, health, cultural and recreational needs.

RISE is a community-based CHC that is part of the Primary Care Network strategy and funded by the Ministry of Health. RISE CHC and RISE CHC Pharmacy support the health and well-being of Renfrew-Collingwood residents who are facing barriers to achieving health by offering community-based primary care and health promotion services. Populations of focus include Newcomers, LGBTQ2S+, Indigenous, Isolated Seniors, Youth, people experiencing Homelessness, those working in the Sex Trade, and those experiencing Mental Health and Substance Use issues. Services are delivered by a diverse interdisciplinary team, working in partnership with other Collingwood Neighbourhood House departments and partnering agencies. 

This is an incredible opportunity be part of the RISE CHC Pharmacy team, where you will work with committed and passionate professionals in the provision of integrated, high quality, holistic health services. We encourage applicants with lived experience of structural inequity to apply, and in particular those who identify as Black, Indigenous, and/or people of colour.

Job Overview

We are seeking a casual staff pharmacist to join our Pharmacy team.  The RISE CHC Pharmacy is a non-profit pharmacy dispensary.  The staff pharmacist will dispense medications and provide direct client care regarding pharmaceutical related questions, concerns, education, guidelines, policies, and treatment.

Skills and Qualifications

• Current registration as a Pharmacist with the College of Pharmacists of British Columbia
• Completion of Opioid Agonist Therapy Compliance and Management Program For Pharmacy
• Injection-certified by the College of Pharmacists of British Columbia
• Two (2) years’ recent, relevant retail pharmacy experience in British Columbia, ideally in a team-based primary care setting or equivalent combination of education, training, and experience
• Minimum 4 months experience with WinRx within the past year
• Completion of Pharmacist Prescribing for Minor Ailments and Contraception: Regulatory Education Module and experience in pharmacist prescribing
• Ability to integrate best practice and current research evidence to support professional practice decisions
• Demonstrates commitment to the concepts underpinning the unique role of Community Health Centres and a desire to collaboratively contribute to this CHC’s vision, mission and values
• Demonstrates a high level of clinical skill and competence working with socially complex clients
• An egalitarian philosophy and non-judgmental attitude (i.e. gender, culture, race, sexual orientation, language, ability and more)
• Previous experience providing culturally safe, trauma informed care to marginalized populations
• Experience working with interdisciplinary, culturally diverse teams and experience working independently in a community pharmacy
• Experience applying strategies or practices to address social determinants of health and health inequity
• Ability to deal effectively with conflict situations, manage challenging behavior, and use non-violent crisis intervention and behavioral management techniques

Additional assets include:

• Fluency in identified non-official languages based on neighbourhood demographics
• Experience with OSCAR Electronic Medical Records
• Experience providing Gender-affirming care to Trans and Non-Binary patients

Job Details

Salary: $50.79 – $63.64/hour + 11.3% in lieu of benefits, vacation, sick leave

Schedule: Casual (On call)

Shifts can be Monday – Fridays between 9:30am – 5:30pm or 4-hour shifts during this time

Saturdays between 10:00am – 3:00pm

CLOSED Sundays and Stat Holidays

Must be available for coverage Mondays, Wednesdays, and Thursdays.

Casual Staff Pharmacist must be able to work at least 1 shift per week between mid-October and mid-December and pick up at least 1 shift every 3 months.

Location: RISE CHC Pharmacy5198 Joyce Street, Vancouver, BC, V5R 4H1

Application Process

Applicants must be legally entitled to work in Canada, with priority given to Canadian Citizens and permanent residents. If you are not currently authorized to work in Canada, the employer will not consider your job application. As per the Collingwood Neighbourhood House Human Resources Policies and Procedures, first priority will be given to qualified local and internal applicants. Equality of opportunity and diversity is important to us. We do not discriminate on the basis of race, religion, color, ethnicity, gender, sexual orientation, age, marital status, or disability.

Please submit your resume and cover letter to

Joy Que

Manager, RISE CHC Pharmacy

5198 Joyce Street,

Vancouver, BC, V5R 4H1,

Email: Risechcpharmacy@cnh.bc.ca

Please quote reference HC04-26-01

Closing Date: Open until position filled

We thank all individuals who apply for this position and will be contacting shortlisted candidates directly.  No phone calls please. Applications submitted without a cover letter will not be considered. Applications submitted through Indeed will not be considered.