Tag: COVID-19

  • ‘She makes my day brighter’: Creating connections in times of isolation

    Dec. 1st is Giving Tuesday, a global movement for giving and volunteering, taking place after Black Friday. This year, we’re asking for your support! Make a donation or learn more about your contribution at: www.cnh.bc.ca/donate.

    When COVID-19 hit, Collingwood Neighbourhood House (CNH) responded. Within days we had pivoted to online programming for youth, families, seniors and adults. Within weeks, we had new programming in place; food hampers, grocery shopping, laundry service and frozen food delivery.

    One of the new services we are offering is friendly phone calls, between a volunteer and a senior. It’s a hit!

    The relationship between Teresa and Esther is a good example of the joy this effort sparks. When COVID-19 hit, Teresa’s workplace shut down, which at first left her feeling “giddy with sudden freedom.” But she realized the pandemic made life difficult for many people so she volunteered with CNH to phone three isolated seniors. “I can honestly say that I have been enjoying my phone chats with them more than any other volunteer work I’ve done in years.”

    Esther was at the other end of those calls. Being isolated, she said the calls perk her up and she calls Teresa “a very beautiful person.” Yet the two have never met in person, only through calls. “It’s just the tone of her voice,” Esther said of Teresa. “She is a listener, just fantastic. I wasn’t expecting phone calls like that,” she said. “She makes my day brighter.” Teresa calls her relationship with Esther unique, “one built on trust and goodwill and a simple desire to connect with another human being in the midst of a trying time. I am grateful to have the opportunity to do this work.”

    Now you too have the opportunity to help. We know that this has been a financially challenging time for many. If, however, you are in the position to help, please direct a donation, of any amount, to CNH to support our programming. Please help us enhance the lives of those around us by generously considering a tax-receiptable donation today.

  • Navigating COVID-19 as a newcomer

    Navigating COVID-19 as a newcomer

    When Rafael and Yudy Kainan moved to Canada from Colombia, they hoped to settle successfully. The couple intended to apply for work permits but within two months, COVID-19 hit. All applications made through Immigration, Refugees and Citizenship Canada (IRCC) were suddenly delayed, leaving Rafael and Yudy with many questions.

    Working with Settlement Services at CNH, they were able to get help from settlement worker Guadalupe (Lupita) Garcia. “Almost all the process was online,” explains Rafael. “Using WhatsApp or Zoom.”

    The couple had been struggling with navigating different documents and rules but working with Lupita changed that.

    Rafael was unable to work in Canada so Lupita helped him apply for a first-time open work permit. She helped Yudy extend her study permit, allowing her to work. As neither of them was eligible for government benefits, Lupita helped them to apply for a medical services plan as well and referred them to support programs at CNH.

    “In that moment, Lupita helped us with different services,” says Rafael. “Lupita was a wonderful help.”

    “I found an answer to all my asks.”

    If you or someone you know needs support with newcomer services, contact our settlement team. We have cultural connectors working in the following languages: English, Spanish, Punjabi, Hindi, Tagalog, Cantonese, and Mandarin.