Category: Career Opportunities

Better at Home Housekeeper & Companion – Permanent, Part-time Internal/External Posting #CS03-26-03
Collingwood Neighbourhood House (CNH) is a not-for-profit Society serving the Renfrew-Collingwood (RC) neighbourhood of East Vancouver. CNH’s mandate is to promote the well-being of the Renfrew-Collingwood community by providing leadership and working collaboratively with individuals, families, agencies and other groups to develop and support inclusive, innovative, sustainable initiatives and services that respond to the community’s social, educational, economic, health, cultural and recreational needs.

The goal of the Renfrew-Collingwood Better at Home Program is to support seniors in Renfrew-Collingwood to live independently in their homes and stay connected to their communities by providing non-medical support services.

JOB OVERVIEW
The light housekeeping and companionship program provides affordable, regularly scheduled cleaning services to seniors in the Renfrew-Collingwood community and offers a friendly visit with each appointment to socially isolated clients to increase connection and offset the adverse effects of loneliness. We are looking for two part-time, permanent housekeeper/friendly visitors to help fill the growing demand for light housekeeping and social connections.

SKILLS, QUALIFICATIONS & EXPERIENCE
• Good communication, interpersonal and problem-solving skills
• Patience and care for seniors’ needs
• Experience with general housecleaning
• Ability to use digital devices to update calendar and fill out timesheets
• Speaks English fluently (Cantonese, Mandarin or other additional languages would be an asset)
• Excellent time management skills
• Proper work documents if the housekeeper is not a permanent resident or citizen such as an open work permit
• Valid BC driver’s licence and access to a vehicle would be an asset
• A successful applicant will be required to provide a Criminal Record Check (CRC), but note that a previous conviction(s) not related to this position will not exclude applicants
• Must be fully vaccinated against Covid-19

RESPONSIBILITIES
Housekeeper expectations include:
1. Communication:
  a. Communicate with seniors, their family members, and the Housekeeping Program Manager in a respectful manner at all times
  b. Communicate with seniors and/or family members to schedule service appointments for a mutually agreed time and dates
  c. Continually update their digital calendar to document appointments (ability to use digital devices is required)
  d. Communicate any changes to the client’s well-being or living situation to the Housekeeping Program Manager in a timely manner
  e. Contact the Housekeeping Program Manager as soon as possible for any issues, disagreements, or problems
2. Health and wellbeing:
  a. The housekeeper will conduct a self-screening for Covid-19 or any other illness such as cold or flu prior to entering a client’s home
  b. The housekeeper will wear a mask when in the client’s home when appropriate and practice diligent hand hygiene
  c. The housekeeper will follow emergent CNH policies as they relate to Covid-19 which are based on provincial recommendations
  d. The housekeeper will adhere to CNH’s health and safety policies including ergonomic best practices
3. Social Visiting:
  a. Enjoy getting to know your clients by spending time with them over a cup of coffee and sharing a treat
  b. A friendly face and caring ear can do wonders for fostering a sense of connection among those facing social isolation due to limited mobility or a host of other factors
4. Housekeeping:
  a. The Light Housekeeping Service is strictly a non-medical home support service (no assistance with personal care tasks, i.e., help with washing hair, dressing, etc.)
  b. The specific tasks may vary from home to home
JOB DETAILS
• Compensation:
o Salary: $22.30 per hour with progression
o Statutory holiday and vacation pay
• Schedule: 4 hours per week
• Location: Must have reliable transportation to client’s homes (public transportation is acceptable)
• Expected start date: April 1, 2026

This is a unionized position covered by a Collective Agreement with CUPE Local 1936

APPLICATION PROCESS
Applicants must be legally entitled to work in Canada. If you are not currently authorized to work in Canada, CNH will not consider your job application. As per the Collingwood Neighbourhood House Human Resources Policies and Procedures, all factors being equal, priority will be given to qualified local and internal applicants. We encourage applicants with lived experience of structural inequity to apply, and in particular those who identify as Black, Indigenous, People of Colour, LGBTQ2IA+, and those living with a visible or invisible disability.

PLEASE SUBMIT A COVER LETTER AND RESUME TO:
Susanna Chu
Housekeeping Program Manager
Collingwood Neighbourhood House
5288 Joyce Street, Vancouver, BC V5R 6C9
Email: schu@cnh.bc.ca

Please quote reference #CS03-26-03
CLOSING DATE: open until filled

We thank everyone who applies for this position. We will contact shortlisted candidates only.
No calls please.
March 9, 2026
Grenfell School Age Childcare Program Coordinator 1 – Part-Time, Permanent (CH15-26-01) (REPOST)
Collingwood Neighbourhood House (CNH) is a not-for-profit Society serving the Renfrew-Collingwood (RC) neighbourhood of East Vancouver. CNH’s mandate is to promote the well-being of the Renfrew-Collingwood community by providing leadership and working collaboratively with individuals, families, agencies, and other groups to develop and support inclusive, innovative, sustainable initiatives, and services that respond to the community’s social, educational, economic, health, cultural and recreational needs.

The Early Years department at CNH promotes and delivers quality of care and age-appropriate services and programs to children and families in the Renfrew Collingwood Community. We value rewarding partnerships with the families and children we serve. We believe that every child has the right to play and learn in a safe and nurturing environment and that parents should be able to access affordable, high quality, publicly funded, community delivered services, that meet the needs of the family.

JOB OVERVIEW

The successful candidate will be able to:
- Apply contemporary Early Childhood practices within a Reggio Emilia inspired program
- Lead a team to plan and implement a quality program for young children, maintain healthy relationships and communicate effectively and respectfully with children, families and colleagues
- Be familiar with the expectations and requirements of Community Care Licensing
- Lead and actively participate in field trips, including activities such as walking and using public transportation
- Support each child’s holistic development using the BC Early Learning Framework
- Demonstrate understanding of and respect for the competency of young children
- Be aware of and work within the ECEBC Code of Ethics
- Participate in ongoing professional development
SKILLS & QUALIFICATIONS
- Must be 19 years of age and eligible to work in Canada
- SACC Certification, Early Childhood License to Practice or Responsible Adult Training required
- Minimum of 3 years’ experience in a supervisory position
- Must have or be willing to get a Criminal Record Check Clearance Letter
- Experience working in a licensed School Age Childcare Program
- Current First Aid certificate required
- Strong program planning, organizational, leadership, and communication skills required
- Understanding of Emergent Curriculum/Reggio Emilia Philosophy
- Ability to work within a multicultural/intercultural environment
- Ability to work flexible hours
- Preference is given to candidates who are members of the Early Childhood Educators of BC (ECEBC)
JOB DETAILS
- Compensation and Benefits
  - Salaryrange: $24.77-$26.08 + $6 Wage Enhancement per hour for ECE certified staff (subject to improvement)
  - Extended health and dental benefits, and pension plan
  - Paid vacation starting at 2 weeks per year plus paid sick days
- Schedule: 31 hours per week (Split Shifts AM/PM, full time hours during school closures)
- Location: Grenfell School Age Childcare Program (onsite at South Hill Elementary (temp)-5987 Prince Albert Street)
- Expected Start date: As soon as possible
This is a unionized position covered by a Collective Agreement with CUPE Local 1936

JOB DETAILS

Applicants must be legally entitled to work in Canada. If you are not currently authorized to work in Canada, CNH will not consider your job application. As per the Collingwood Neighbourhood House Human Resources Policies and Procedures, all factors being equal, first priority will be given to qualified local and internal applicants. We encourage applicants with lived experience of structural inequity to apply, and in particular those who identify as Black, Indigenous, People of Colour, LGBTQ2IA+, and those living with a visible or invisible disability.

PLEASE SUBMIT A COVER LETTER AND RESUME TO:

Sabrina Bantog

Manager of Childcare Human Resources

Collingwood Neighbourhood House

5288 Joyce Street Vancouver, BC V5R 6C9

Email: sbantog@cnh.bc.ca

Please quote reference #CH15-26-01

CLOSING DATE: OPEN UNTIL FILLED

APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE CONSIDERED

We thank everyone who applies for this position. We will contact shortlisted candidates only.

No calls please.
January 19, 2026
Request for proposals: IT consultant
Please note: The first round of applications will be reviewed on Aug. 18, 2025. Position will be vacant until filled.

Collingwood Neighbourhood House (CNH) is seeking a Canadian IT consultant or firm to support a comprehensive review and improvement of our technology systems. This work will include assessing our infrastructure, auditing current IT practices, enhancing cybersecurity, improving data collection and digital safety, and supporting staff training on new tools and systems.

Background

CNH is a non-profit organization that provides community programs and services to residents of Renfrew-Collingwood in East Vancouver. Our mandate is to promote the well-being of the Renfrew-Collingwood community by providing leadership and working collaboratively with individuals, families, agencies, and other groups to develop and support inclusive, innovative, sustainable initiatives and services that respond to the community’s social, educational, economic, health, cultural and recreational needs. We offer programs and services in areas such as childcare, healthcare, recreation, seniors, youth, newcomers, arts and culture, food justice and community engagement.

As our organization has grown—most notably with the recent addition of a health care centre and a continually expanding range of programs—our technology needs have become more diverse and complex. This growth presents an important opportunity to develop a comprehensive IT plan that aligns with our current operations and supports future needs. With a wide range of users, systems, and service areas, we are seeking an IT contractor to help us assess our existing infrastructure and practices, identify gaps, and build a more coordinated, efficient, and responsive approach to technology across the organization.

CNH employs approximately 68 full-time and 133 part-time staff and more than 200 volunteers. Key functions and programming include: childcare, community development, health care, newcomers, seniors, food, and recreation. We serve over 20,000 unique participants and manage an organizational budget of almost $14M.

Scope of Work & Key Activities

The consultant will have to lead a comprehensive review of CNH’s technology infrastructure, practices, and systems, with the goal of supporting a coordinated, efficient, and future-ready IT environment that reflects the scale and diversity of CNH’s programs and services. The work will prioritize functionality, staff support, and practical improvements, while also identifying long-term strategic needs. The consultant will work collaboratively with staff across departments and leadership to ensure findings and recommendations are aligned with CNH’s operations and values.

Key Activities & Deliverables

1. Organizational IT Assessment
- Conduct a full review of CNH’s current technology infrastructure and systems, including hardware, software, and network configuration.
- Review current IT-related procedures, policies, and practices (e.g., onboarding/offboarding with respect to IT, data storage, internal communication).
- Evaluate the use and effectiveness of key platforms such as Microsoft 365, point-of-sale (POS), accounting (SAGE), payroll systems (Rise People), health centre Cortico and EMR (Oscar), pharmacy software (WinRx)
2. Staff and Stakeholder Engagement
- Engage CNH staff and key participants to understand their IT-related needs, pain points, and suggestions for improvement.
- Gather input on current training gaps and technology adoption challenges.
3. Digital Tools and Data Systems
- Assess current data collection methods and systems (e.g., POS-based data tracking and reporting), with the aim of improving data quality and integration.
- Provide recommendations for a more comprehensive and efficient system for collecting participant data and program outcomes.
4. Systems and Process Improvement
- Provide practical recommendations for improving processes such as onboarding/offboarding, internal communication, and file management (on both server and cloud (Teams/OneDrive/SharePoint).
- Recommend improvements to phone, payment systems and communication systems to better support a hybrid, multi-site work environment.
- Engage with health centre’s clinical and administrative teams to evaluate EMR usage and propose enhancements in areas such as eForms, documentation templates, and process workflows
5. Cybersecurity and Digital Safety
- Conduct a general review of digital safety practices and cybersecurity risks.
- Identify any high-priority vulnerabilities and recommend basic protections to ensure data privacy and system integrity.
- Evaluate IT systems for adherence to HIPAA privacy and security policies and propose enhancements to ensure full compliance.
6. Training, Documentation, and Knowledge Transfer
- Develop or recommend staff training resources on Microsoft 365 and any new systems or tools.
- Produce user manuals or guidelines for standard IT procedures (e.g., email best practices, file management, security protocols).
- Develop preventative maintenance strategies for health centre and pharmacy equipment and contribute to efficient update procedure and break/fix support workflows
7. Final Report and Implementation Plan

Deliver a final report that includes:
- A summary of findings
- Short- and long-term recommendations
- Suggested implementation timelines
- Estimated costs for major changes (e.g., hardware/software upgrades, new systems)
- Present the report to CNH leadership and offer a debrief session to discuss the plan and next steps.
Budget & Timeline

The total project budget is $100,000 CAD, with approximately $80,000 CAD allocated for the core contract. Remaining funds are reserved for additional work or contingencies.

Work is expected to begin as soon as possible. Timeline and work hours can be included in the proposal. Preferred project duration would be approximately 6-10 months.

Proposal Requirements

Proposals must include:
- Consultant qualifications and relevant experience; Experience in non-profit, community health, or medical sectors is considered an asset
- A work plan detailing approach, timelines, and engagement strategy
- Description of deliverables and estimated costs
- Expected compensation
- At least two references from previous work or contracts
Application Process

The first round of applications will be reviewed on Aug. 18, 2025. Position will be vacant until filled.

Please direct your proposal or any questions to Sanjeev Karwal at skarwal@cnh.bc.ca.

Only shortlisted candidates will be contacted. We sincerely appreciate your interest in our organization and look forward to hearing from you.
July 28, 2025