What We Do
Learn more about Collingwood Neighbourhood House (CNH) through our policies, procedures, strategic plan and annual reports.
For more information, call 604-435-0323.

Policies & Procedures
Policies and procedures to guide our operations. Documents pertaining to the public can be found below and accessed in a PDF format.
Access Without Fear
Supporting access to our programs for patrons with uncertain or no immigration status.
Communicable Disease Prevention
Implementing health and safety measures so staff can work safely.
Complaints
Report concerns regarding CNH programs, policies, services, or staff, and work towards a resolution.
COVID-19
Based on provincial health guidelines.
Recreation Guidelines
Ensuring the safety of our participants, volunteers and the neighbourhood house.
RISE: Privacy Policy (General)
Fostering a culture of privacy and working in compliance with PIPPA.
RISE: Privacy Policy (Pharmacy)
Outlining how we collect, use and disclose personal information provided by patients who fill prescriptions here.

Strategic Plan
CNH’s work is guided by its strategic plan. Our current strategic plan started in 2022 and will guide us through to the end of 2024.
Annual Reports
Select a year to view Collingwood Neighbourhood House annual reports. The annual report highlights a number of our achievements over the past year.