COVID-19 Response

CNH will be closed until further notice.

We will reassess to determine if we can re-open or if we will need to remain closed. Please visit this webpage or follow us on Facebook for updates.

We will miss you and we hope that we all get through this challenging time as soon as possible, so that we can get back to reducing the social distances between us, not extending them.

For details on child care, RISE CHC appointments, settlement services and seniors services, please read below.

Child Care

We have made the extremely difficult decision to close all of our child care programs.

We believe that this decision is in the best interests of our children and families, and also our staff. At this point, we plan to remain closed until further notice. Please keep an eye on here to stay up-to-date.

We will miss you and your children and we hope that we all get through this challenging time as soon as possible.

RISE CHC Appointments

In order to minimize the risk of COVID-19 exposure, RISE CHC staff will be available for TELEPHONE APPOINTMENTS ONLY until further notice. Please call 604-558-8090 during regular office hours if you would like to speak to a staff. If you have trouble connecting with RISE clinic on the phone, please e-mail specific requests to and a staff member will get back to you.

If you are experiencing an emergency, such as having problems breathing, please call 911. Click here for more info.

Settlement Services

The settlement office is closed until further notice. We are still able to help in limited capacity and can be reached remotely. Please click here for contact information. While we are doing our best to be responsive, we do ask for your patience and thank you for your continued support as we navigate these uncertain times.

Seniors Services

CNH is proud to serve as one of the lead HUB agencies for the ‘Safe Seniors, Strong Communities’ initiative funded by United Way. We will be extending our non medical services for seniors including grocery shopping, friendly check ins, meal delivery, and prescription pick up.

Seniors in Vancouver in need of assistance during COVID-19 should dial 2-1-1 to be connected to their nearest HUB agency. ‘Safe Seniors, Strong Communities’ means once a senior calls bc211, they will be connected with a volunteer who can help them. Let’s help keep seniors in our community safe. Call 2-1-1 to volunteer or visit to sign up.

Health Concerns

For anybody who may be feeling sick and are concerned they may be infected by the Coronavirus, please call your primary healthcare provider, 8-1-1 or the new Coronavirus hotline at 1-833-784-4397.

For further information, please visit the BC Centre for Disease Control or the Government of Canada.

Prevent the Risk of Coronavirus

We urge everyone to take precautions and do their best to reduce the risk of spreading illness, such as:

  • – Wash your hands frequently with warm soapy water for at least 20 seconds
  • – Avoid touching your face
  • – Cough and sneeze into the crease of your elbow
  • – Stay home if possible and avoid close contact with others

Travel advisory

Help protect yourselves and others against COVID-19. We want all staff and participants at CNH to stay safe and healthy! If you have travelled recently to any country outside of Canada, we ask that you do not come to any CNH location for two weeks.

We thank you for your understanding and cooperation.

For more information on COVID-19, please visit the BC Centre for Disease Control.