Collingwood Neighbourhood House

Annual Report 2020-2021

To promote the well-being of the Collingwood community by providing leadership and working collaboratively with individuals, families agencies and other groups to develop and support inclusive, innovative, sustainable initiatives and services that respond to the community's social, educational, economic, health, cultural and recreational needs.


Board of Directors

Members of the CNH Board of Directors

  • Members of the CNH Board of Directors. Clockwise from top left: Daniel Louie, Jenny Peng, Michelle Buchholz, Rafael (RJ) Aquino, Paula Lindner, Leila Trickey, Davy Chiu, Stephanie Baufield, Manoranjan Rasiah, Alexandra Gunn, Greg Allen, Jasbir K. Parmar
  • View Biographies

CNH Management Team

Members of the CNH Board of Directors

Executive Director

  • Jennifer Gray-Grant (Executive Director)


  • Alison Merton (Early Years)
  • Emily Rees (Community Development)
  • Kulwant Kaur (Operations)
  • Sandra Bodenhamer (RISE Community Health Centre)
  • Sanjeev Karwal (Youth Services)
  • Suzanne Liddle (Community Services)


  • Alexis Flynn (SAFE Program)
  • Amir Sabbaghan (Annex)
  • Ana Kazulin (Finance Child Care Program)
  • Ana Mateescu (Family Development / Homelessness)
  • Andrea Berneckas (Community Connections / Celebrations)
  • Anna Hofmarks (Older Adults Program)
  • Carmen Correal (Recreation)
  • Christine Chavez (HR & Enrollment Child Care Program)
  • Diana Taykandy (Operations Child Care Program)
  • Dovana Singh (Better At Home)
  • Eda Ertan (Community Development / Seniors Health Link/Social Prescribing)
  • Elisa Casilla (Payroll)
  • Flamingo Xie (Financial Controller)
  • Gillian Der (Food Security)
  • Irene Mella (Office and Communications)
  • Jenny Eng-Chan (Information & Referral/Reception)
  • Jenny Shen (Seniors Wellness)
  • Kayla Isomura (Communications)
  • Kiran Momin (RISE Community Health Centre)
  • Marcela Mancilla-Fuller (LINC/Settlement Services)
  • Maria Nombrado (Accounting)
  • Qasim Ahmadi (Facility)
  • Sandra Medina (HR and Seniors Recreation)
  • Satinder Singh (Family Services)
  • Sarah Kim (Anti-Racism and Civic Engagement)
  • Sheri Parke (Neighbourhood Small Grants)
  • Sonja Rietkerk (RISE Community Health Centre Clinical Lead & Family Nurse Practitioner)
  • Sophia Han (Literacy)
  • Yndira Arteaga (Volunteer)
  • Yoko Tomita (Arts and Culture)


President & Executive Director's Reports

It’s something we used to take for granted; popping out to pick up a few groceries. COVID made that impossible for some local residents. But, over the past year, CNH staff responded to that particular issue and many other pandemic challenges.

COVID wreaked havoc in many people’s lives and forced CNH to close, shift and reinvent its programming. For example, staff quickly created (with the help of our funders), a program where seniors could call CNH with their weekly grocery order; volunteers would pick up the groceries and deliver them to the seniors. Additional volunteers made weekly, chatty phone calls with seniors, to ensure they felt less isolated.

CNH staff worked extraordinarily hard and with great creativity to keep everybody safe and healthy, while supporting local residents. CNH staff learned themselves, and then taught participants, to work with Zoom. They set up corners of their homes as work spaces, shifted numerous programs online, and contacted participants to find out what they wanted and needed – and then created new programming to meet those needs.

In many cases food was people’s primary need so staff created a number of new food-related programs. For example, CNH organized emergency food hampers for individuals, couples and families, and cooked and delivered frozen meals for seniors. Our Youth team shifted its Kids Kitchen online, providing participants with raw ingredients and a Zoom-based cooking program. The Indigenous youth C.R.E.W. program offered a take-home cooking program and take-home arts kits as well.

When the pandemic hit, our childcare program had to close for more than two months. Staff produced videos of themselves reading stories, showing arts-and-crafts projects and even demonstrating proper handwashing technique. Recreation staff moved some programming online – lots of living room Zumba!

During the pandemic, CNH also opened its RISE Community Health Centre. This was extremely challenging during COVID but staff rallied and made it happen, enjoying a very small opening celebration which included Minister of Health Adrian Dix. RISE brings healthcare to people who have experienced barriers to the health system, particularly important during the pandemic.

Photo of Jennifer Gray-Grant and Greg Allen
Photo of Jennifer Gray-Grant and Greg Allen. Credit: Kayla Isomura.

CNH’s Board also stepped up during COVID, not only meeting more frequently to respond to COVID-related challenges, but also organizing and hosting a Town Hall on Anti-Asian Racism. CNH also started its first Anti-Racism and Equity Committee, which we hope will move us towards being a more anti-racist organization.

During COVID, our funders were extraordinarily supportive and for that we are deeply grateful. New volunteers stepped forward in droves: CNH volunteers logged almost 52,000 hours of volunteer work with CNH last year, the equivalent of 27 full-time staff!

We had virtually no layoffs and actually grew during the pandemic.

Overwhelmingly, the pandemic dominated our year. But what emerged in the process was our deep gratitude and respect for a strong staff team, dedicated Board, caring volunteers and thoughtful funders whose hard work, creativity, generosity and dedication to the neighbourhood made the pandemic a little less painful. They worked together to support one another and our neighbourhood and to make CNH a place to belong, a place to grow.

— Greg Allen (President of the Board) and Jennifer Gray-Grant (Executive Director)

Meeting Minutes

Annual General Meeting (AGM) – September 23, 2020


Financial Report

CNH FS Bar Charts 2021 - Statement of Financial Position
CNH FS Bar Charts 2021 - Statement of Operations

Click thumbnails to enlarge.


Program Statistics

Photograph of Ben Torry

From Our Blog

Finding purpose through peer education

Despite learning curves, Ben Torry considers Peer 2 Peer to have played an important role in his life over the last six years.

Photo of Evelyn, a RISE Community Health Centre client

From Our Blog

Personalized care pivotal for RISE Community Health Centre client

The services one senior has used at RISE Community Health Centre are essential but it’s the dedicated staff that keep her coming back.

Photo of Susan and Tim Diewold

From Our Blog

Forging friendships through food

For long-time volunteers Susan and Tim Diewold, each week at Collingwood Neighbourhood House is an opportunity to build relationships.

Nootka rose snapshot

From Our Blog

Nootka rose honours lives lost during pandemic

In honour of those who have lost their lives during the COVID-19 pandemic, a Nootka rose was planted at the Norquay Food Forest.

Staff & Contractor Recognitions

Over 25 Years

  • Ana Kazulin
    Ana Kazulin
  • Reynato Tan
    Reynato Tan
  • Teresa Ha
    Teresa Ha

Over 15 Years

  • Antonio Dela Vega
    Antonio Dela Vega
  • Calee Christoffersen
    Calee Christoffersen
  • Derrick Chiang
    Derrick Chiang
  • Jolene Andrew
    Jolene Andrew
  • Karen M. Caguioa
    Karen M. Caguioa
  • Marcela Mancilla-Fuller
    Marcela Mancilla-Fuller
  • Maryam Jalili Rasti
    Maryam Jalili Rasti
  • Nicole Jones
    Nicole Jones
  • Suming Celine Chen
    Suming Celine Chen

Over 10 Years

  • Ana Valle
  • Anahita Kaviani Destjerdi
  • Asif Ali Hassan
  • Daniela Todorova-Chomakova
  • Karla Avelar
  • Lillian Chin

Over 5 Years

  • Alyssa de la Cruz Yip
  • Angela Ho
  • Carmelita Aguilar
  • Editha Mejia Sanchez
  • Gorgonio Villaruel
  • Gurpreet Dhillon
  • Isabelle Kirouac
  • Katayoon Mirghavamedin
  • Koyali Burman
  • Maria Victoria Kenny
  • Muriel Pete
  • Nadina Morin
  • Willoughby Arevalo
  • Yndira Arteaga
  • Zaldy Ferrer
Jillian Faye Tale
Jillian Faye Tale

Community Vision Award

Thank You

Collaborative Partners

We would like to express our sincere appreciation to all of our Collaborative Partners for their time and expertise in helping serve Renfrew-Collingwood residents and working with us to improve their quality of life.

  • Active Aging Society
  • African Stages Association of BC
  • Alan Cashmore Centre
  • Alexandra Neighbourhood House
  • AMSSA (Affiliation of Multicultural Societies and Service Agencies of BC)
  • Army Navy Airforce Veterans Association of Canada Unit #100
  • Association of Neighbourhood Houses
  • Atira Women’s Society: Sarah Ross House
  • BC Aboriginal Child Care Society
  • BC Association of Aboriginal Friendship Centres
  • BC Association of Community Health Centres
  • BC Association of Family Resource Programs
  • BC Association of Farmers Markets (Coupon Program)
  • BC Centre for Ability
  • BC Centre for Disease Control/Food Skills for Families
  • BC Community Response Networks
  • BC Family Hearing Resource Society
  • BC Federation of Labour
  • BC Gymnastics Association
  • BC Health Coalition
  • BC Housing
  • BC Parks and Recreation Association
  • BC Poverty Reduction Coalition
  • BC211
  • Better Environmentally Sound Transportation (BEST)
  • Books For Me! Literacy Foundation
  • Brightside Housing Foundation
  • British Columbian General Employee’s Union
  • Broadway Youth Resource Centre
  • Burnaby Continuing Education
  • Burnaby Neighbourhood House
  • Burnaby Volunteer Centre
  • Canadian Association of Community Health Centres
  • Canadian Diabetes Association
  • Canadian Primary Care Sentinel Surveillance Network
  • Capilano University
  • Carnegie Community Centre
  • Cedar Cottage Neighbourhood House
  • Chilean Co-op
  • City of Vancouver
  • Coalition of Child Care Advocates of BC
  • Coast Mental Health
  • COBS Bread
  • Collingwood Business Improvement Association
  • Collingwood Community Policing Centre
  • Collingwood Library
  • Collingwood Neighbourhood School
  • Columbus Towers
  • Community Builders
  • Community Savings Credit Union - Joyce St. Branch
  • Consumer’s Produce Kingsway
  • Dan’s Legacy
  • Davies, Don, MP
  • Decoda Literacy Solutions
  • Department of Affordable Housing, City of Vancouver
  • Dix, Adrian, MLA
  • Douglas College
  • Early Childhood Educators of BC
  • East Vancouver Nobody's Perfect Consortium
  • Elite Landscaping
  • Employment and Social Development Canada (ESDC)
  • Engaged Immigrant Youth
  • Environmental Youth Alliance
  • Evergreen Community Health Centre (Coastal Health)
  • Families Branching Out Consortium
  • First Call: BC Child & Youth Advocacy Coalition
  • First Nations Health Authority    
  • FirstService Residential British Columbia
  • Four Seasons Floral and Gift Design    
  • Frog Hollow Neighbourhood House
  • Garden Club of Vancouver
  • Gathering Place
  • Golden Leaf Press Inc.
  • Government of BC
  • Government of Canada
  • Graham Bruce Elementary School
  • Grand & Toy
  • Greater Vancouver Food Bank
  • Grenfell Elementary School
  • Gym Sense Gymnastics
  • Hastings North Business Improvement Association
  • Heritage Canada
  • HIM (Health Initiative for Men)
  • Housing Foundation of BC
  • I Love Soup Co.
  • Immigrant Employment Council BC
  • Immigrant Services Society of BC
  • Indigenous and Northern Affairs Canada
  • Integrated Graffiti Management Program, City of Vancouver
  • Italian Cultural Centre, Il Museo
  • Jambo Grill Tandoor & Paan House
  • Jane Goodall Institute of Canada
  • Joyce Street Area Planning Committee
  • Jumpstart Refugee Talent
  • Kickstart Arts
  • Kids Up Front Foundation (Vancouver)
  • Killarney Community Centre
  • Killarney Secondary School
  • Kingsway Continental
  • Kitsilano Neighbourhood House
  • Kiwassa Neighbourhood House
  • Kokoma African Heritage
  • Little Mountain Neighbourhood House
  • Lu’ma Native Housing Society
  • Luv the Grub
  • Marpole Neighbourhood House
  • McLean Group
  • Mentorship and Leadership Youth Program
  • Migrant Workers Centre BC
  • Mobile Museum
  • Mount Pleasant Neighbourhood House
  • Multi-Agency Partnership BC _MAP
  • Multicultural Family Support Services Society
  • Musqueam Indian Band
  • National Pilipino Canadian Cultural Center
  • Neighbourhood Small Grants
  • Night Hoops Basketball Society
  • Nootka Elementary School
  • Norquay Elementary School
  • Oddfellows Manor
  • Opus Art Supplies
  • Panaderia Bakery
  • Play Music Inc.
  • posAbilities
  • Pulling Together Canoe Society
  • Qmunity
  • REACH Community Health Centre
  • Red Fox Healthy Living Society
  • Renfrew Elementary School
  • Renfrew Library
  • Renfrew Park Community Association
  • Renfrew Park Community Centre
  • Renfrew-Collingwood Artist Network
  • Renfrew-Collingwood Community News
  • Renfrew-Collingwood Seniors' Society
  • Royal Bank - Kingsway & Joyce Branch
  • Royal Canadian Legion Branch 179
  • S.U.C.C.E.S.S.
  • Save on Foods
  • School Age Child Care Association of BC
  • Simon Fraser University
  • Sliced Mango Collective
  • South Vancouver Neighbourhood House
  • Southern Railway of BC
  • SPARC BC (The Social Planning and Research Council of BC)
  • Spectrum Society for Community Living
  • St. Mary's Church
  • St. Mary's Elementary School
  • St. Thomas Anglican Church
  • Still Creek Community Garden
  • Still Moon Arts Society
  • Three Links Care Centre
  • Together We Can – Addiction Recovery & Education Society
  • TransformEXP
  • TransLink/SkyTrain
  • Tulayan
  • UBC Centre for Community Engaged Learning
  • UBC Faculty of Pharmaceutical Sciences
  • UBC Innovation Support Unit
  • UBC School of Kinesiology
  • UBC School of Social Work
  • United Way of the Lower Mainland
  • Urban Native Youth Association
  • Urban Village Church
  • Vancity – Collingwood Branch #13 (Community Projects)
  • Vancity Community Foundation
  • Vancouver Aboriginal Friendship Centre
  • Vancouver Art Therapy Institute
  • Vancouver Board of Education
  • Vancouver Board of Parks and Recreation
  • Vancouver Board of Trade
  • Vancouver Coastal Health Authority
  • Vancouver Division of Family Practice
  • Vancouver Farmers Market
  • Vancouver Food Policy Council
  • Vancouver Formosa Academy
  • Vancouver Foundation
  • Vancouver Fruit Tree Project
  • Vancouver Immigration Partnership
  • Vancouver Native Health Society
  • Vancouver Neighbourhood Food Networks
  • Vancouver Neighbourhood Food Networks
  • Vancouver Police Department
  • Vancouver Public Library
  • Vancouver Reggio Consortium Society
  • Vancouver School Board
  • Vancouver Technical Secondary School
  • Vantage Point
  • Van-Whole Produce Ltd
  • Variety Club
  • VEYSN (Vancouver Early Years Services Network)
  • Wall Centre Central Park Strata Councils
  • Westbank Corp.
  • Westcoast Child Care Resource Centre
  • Windermere Secondary School
  • WISH Drop-in Centre Society
  • Working Group on Indigenous Food Sovereignty
  • YMCA of Greater Vancouver
  • YWCA Metro Vancouver

Get In Touch

  • Main Address
    5288 Joyce Street
    Vancouver, BC V5R 6C9
  • Main Phone

    (604) 435-0323
  • Annex Address

    3690 Vanness Avenue
    Vancouver, BC V5R 5B6
  • Annex Phone

    (604) 428-9142

Collingwood Neighbourhood House's mission is to promote the well-being of the Collingwood community by providing leadership and working collaboratively with individuals, families, agencies and other groups to develop and support inclusive, innovative, sustainable initiatives and services that respond to the community’s social, educational, economic, health, cultural and recreational needs.

Collingwood Neighbourhood House is a registered charity (#118868298RR0001).